In order to be as close as possible to the concerns of Swiss companies in terms of customer experience enrichment and to advise them as well as possible on their eCRM and emailing strategies, Badsender agency is now present in Switzerland. A dedicated consultant will assist you in the implementation of eCRM campaigns and in the optimization (or definition) of your emailing strategy.
Céline Baffaleuf, eCRM / emailing consultant
Céline has been working in the field of ecommerce and webmarketing for over 10 years. Involved in 2 major digital transformations, Céline has managed various and rewarding projects in the retail sector. As an emarketing manager and agile project manager, Céline now focuses on customer acquisition and loyalty strategies.
To contact Céline : cba@badsender.com
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What is eCRM and email marketing?
The activity of our agency is a niche field. The eCRM is all the digital channels that allow to maintain a personal relationship with the customers of a company (email, sms, notifications on cell phones, ...). Our goal is to help companies personalize their messages to their customers in order to improve their sales by enriching the customer experience. Within eCRM, a large part of our activity is focused on email marketing, i.e. improving the newsletters and other commercial emails you receive. But beware, we are not allowed to help spammers do their job, our clients must be serious and respect the law.
About Badsender
The Badsender adventure started in 2010 as a blog that became an agency in 2013. Originally founded by Jonathan Loriaux, the agency now has 3 partners in addition to him: Marion Moillet, Olivier Merz and Gregory Van Gilsen. We now have more than 10 collaborators spread between France, Belgium and Switzerland. We work for large companies such as Natixis Financement, Sushishop, the French Tennis Federation (mainly for Roland-Garros), Lagardère Active, Mondadori, Figaro, Mystore...
