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Badsender in a nutshell

Who we are

Badsender is a team of 10 digital specialists with extensive expertise in emailing and newsletters. We cover the entire email chain: deliverability, strategic advice, writing, design and campaign production. But our approach goes further.

We take a critical look at our industry, which sometimes leads us to be out of step with our sector. With our customers, we talk about the impact of their campaigns, alignment with their CSR commitments, eco-design, accessibility, inclusiveness and internal organization.

Our missions

Contribute our in-depth expertise in the technical and marketing channel of email.

We build our expertise through research and reflection. We devote an average of 30% of our time to digging into subjects, popularizing them and unfolding our analyses. It takes time, but we love it!

Shaking up the email marketing industry by changing mindsets and standards

Digging into the eco-design of emails, campaigning for greater accessibility and inclusiveness, demanding new narratives, proposing expiration dates in emails... Since 2022 we explore the limits of marketing utility and futility in our Sobriety & Marketing podcast.

Spreading our knowledge

We share with a straight face and no quid pro quo everything we know about our blogthrough our articles, our guidesin our lives and our podcasts. It seems completely natural to us.

How the story of Badsender began

Badsender was originally a blog created in 2010 by Jonathan Loriaux. Every week, he published the "Badsender or Goodsender of the week", a complete analysis of an emailing campaign. Over time, the blog's audience grew, leading him to develop a consulting business in 2013, as an independent consultant. And as the consulting business grew, Jonathan decided to create the Badsender agency in 2015, gradually rallying experts to the adventure.

The Badsender team

We are a team of 10 employees, each bringing specific skills to the table and continually working to improve them. These skills are in line with our manifesto and our vision ofemailing agency committed.

Hélène Brodin

Project management, Customer satisfaction, Société Protectrice des animaux

Thomas Défossez

Design, Eco-design, R&D, Film replicas.

Marion Duchatelet

Copywriting, Strategy, Routing tools, Scraping hair.

Sébastien Fischer

Deliverability, Security, Swiss Army Knife, Photographer.

Olivier Fredon

Project management, Accessibility, Email builders, Eco-design, UX, Climber.

Anaïs Lagasse

Administrative management, Executive assistant, Pedagogue.

Jonathan Loriaux, founder

Deliverability, Strategy, Swiss Army Knife, Hiker.

Marion Moillet

Project Management, Swiss Army Knife, Hawkeye, Badminton Champion

Pierre Jarrige

html/css integration, design, industrialization, daredevilry.

Grégory Van Gilsen

Industrialization, html-css integration, Wordplay, Japanese (a bit).

Our principles of collaboration

Franchise obligation

We will always to warn you if we think you're on the wrong track.

Good humor & benevolence

For us, work is a source of fulfillment! We love to share our good humor with others! Help us grow it.

A balanced relationship

At Badsender, the customer is not king. We do our utmost to satisfy you, but not at any price. We want to be your partner. This partnership must be balanced, and put everyone on an equal footing. This is an essential condition for our mutual success.

Privacy Policy

The privacy of your customers and prospects is sacred. We do our utmost to protect it within the legal framework (but not only).

Our commitments

Calculate our carbon footprint every year

In 2023, we emitted 31t of C02e. Since 2021, Badsender has been calculating its carbon footprint (scopes 1, 2, 3) every year. The carbon footprint is a management tool in the same way as our balance sheet. It enables us to better understand the impact of our activity and guide our decisions.

Stabilize our sales

Our aim is to stabilize our sales from year to year. Each year, our budget aims to break even, ideally with a small safety cushion.

Internalizing our skills

We believe that salaried employment is a source of security without sacrificing freedom. We also believe that it enables us to maintain our social system and contribute to the necessary solidarity. Our aim is to hire rather than buy services from external partners.

Buying & hosting responsibly

We implement a policy of purchasing and replacing our partners, giving preference to those with a policy of reducing their carbon footprint. We host the majority of our tools in more environmentally-friendly infrastructuresmainly in Europe.

Choose open source tools

Whenever possible, we try to choose open source tools to share the value with as many people as possible.

Favour repair, rental and reconditioned equipment

First, we repair our own hardware. Then we rent (part of the team goes through the Commown cooperative) or buy as much reconditioned equipment as possible.

Minimizing travel & Zero air travel

We work entirely from home. We keep travel to our customers to a minimum for jobs lasting less than a day. We don't fly, even if it means refusing a contract if we have to travel abroad.

We're not perfect

Here we list our inconsistencies and areas for improvement: